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Project Leadership, Management and Communications


Eine wunderbare Trainerin, die die Inhalte sehr anschaulich rüberbringen kann.

Otto (GmbH & Co KG)


Sehr gutes Training mit Abwechslung (Unterricht, Einzelaufgaben und Gruppenarbeiten). Man lernt dabei, sich selbst und andere einzuschätzen. Was mir am besten gefallen hat, ist, wie man mit Konflikten umgehen kann. Vielleicht manchmal etwas zu lange Diskussionen, aber alles in allem ein sehr guter Kurs.

Entwicklungingenieur, ABB Schweiz AG


Themengebiete wurden klar und systematisch abgehandelt und mit Beispielen veranschaulicht. Sehr kompetente Trainerin und hervorragendes Kursmaterial.

Projektmanager/Projektleiter, Honeywell Building Solutions GmbH


Toller Kurs mit vielen Praxisbeispielen. In der kleinen Gruppe hat es einfach ganz viel Spaß gemacht sich auszutauschen. Sicherlich auch ein Erfolg der Trainerin!

Roche Diagnostics GmbH


Sehr erfahrene Dozentin, viele Praxisbeispiele, kleine Gruppe, viel Diskussion, alle Fragen wurden beantwortet!

Head of Project Management, Vibalogics


Well recognized instructor. Good understanding and knowledge of material. Covered all prospective that are mentioned.

Project Manager, ELM


Der Kurs hat meine Erwartungen voll erfüllt. Der Trainer war gut vorbereitet, konnte auf Fragen detailliert eingehen und hatte vor allem viele Beispiele aus der Praxis.

Projektleiter, Cortex Software GmbH


Super Trainer, interessantes Thema!

Consultant, Computacenter AG


Sehr kompetente Moderatorin, sehr interessant aufbereitet, stets zugänglich für Fragen, gutes Handout, guter Seminarstandort und wie immer exzellente Verpflegung.

B.Braun Melsungen AG


I would have liked more interactions within the participants and more sharing from “experience”. All in all I would recommend the training and it was a good learning experience.

Service Delivery Director, Rinf


Valuable course. Instructor was very good.

HR Project Manager, Tetra Pak


Interesting course; some of the best practices learned are being put in practice.

Market Intelligence Manager, Motorola


This course provided a valuable insight into how to effectively understand, empathise and communicate with the people in my working life.

Project Manager, Ericsson


This course exceeded my expectations. I have always felt that PMBOK's do not dwell enough in leadership aspects and this course bridged that gap I had been trying to address.

Project Manager, Individual


Great course with huge amount of information.

Project Manager, Freelance


A great course to better understand team members' behaviours. Personally, I have learnt a lot about people priorities. The course give you some tools and techniques to better communicate with your team and your clients.

Software Architect, Bull SA


This was an informative and enjoyable course – a good starting point for further personal development.

Project Manager, Ericsson


Dynamic, interactive, with many examples in business practice, very useful and applicable in various projects and communication with different profiles of team members.

Senior Engineer, Energoprojekt Oprema a.d.


I really enjoyed the course; it was well prepared and effectively delivered. I did benefit from the course as it provided means to understanding and assessing the various methods of communication and gave a great chance to share experiences and come to a deep level of awareness on the subject.

Project Manager, Motorola


5 Sterne für diesen Kurs!


Tolle Erfahrung gemacht! Horizonterweiterung, Hilfsansätze bekommen, tolle Veranstaltung, super moderiert, tolle Beispiele!

Honeywell GmbH

A very structural, open winded and experienced communicator, establishing a very comfortable feeling. Thanks!

Consultant, EMC AG

Übertraf die Erwartungen, sehr guter Wechsel zwischen Theorie und Praxis und hervorragende Flip-Charts.

Managing Executive Briefing Center, Software AG

Sehr gute Beispiele, sehr versiert in der Theorie, konnte gut Zusammenhänge zur Praxis herstellen, emotional hervorragend auf den Teilnehmerkreis eingestellt – gute/entspannte Atmosphäre!

Anwendungsentwickler, GKD Recklinghausen

Ausgezeichnete Dozentin, die weiß wovon sie redet … echt super!

Development Manager, Novartis Pharma AG

Brilliant – small group, interesting mixture of participants and excellent trainer. Very valuable!

Vice President, Deutsche Bank AG

Very interesting and well detailed, plenty of tips.

ABB Switzerland

Build, manage, empower and lead your project teams to success through communication.

This interactive course provides a solid foundation in key leadership competencies and affords you the opportunity for a truly transformational leadership experience. As a participant, you will complete a self-assessment of your leadership skills, then master the basics of leadership competencies.

You’ll learn how to empower yourself and other team members through more effective negotiation based on an understanding of the differences between competitive and collaborative negotiation approaches - and you’ll gain an appreciation of the importance of a collaborative “win/win” negotiation process. You will also discover how business and personal ethics can influence your leadership style and personality, and how your individual leadership style and personality can influence the course a project will take.

Working with other professionals and an experienced instructor in an interactive classroom environment, you’ll engage in revealing case studies, lively discussion and practical exercises that will enable you to master these important skills and get the most from your most valuable project management resource - your people!

What topics will be covered in the course?

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  1. Leadership and Management
    1. What is leadership?
    2. The difference between leadership and management
    3. Assess your leadership competencies and developmental needs
    4. Articulate your leadership vision, in light of the assessment, and consider the best way(s) to realise it
    5. Processes for establishing direction, aligning people and motivating people to follow your vision
    6. Identify different leadership styles: tasking, encouraging, steering and entrusting
  2. Leading Effective Teams
    1. What is a team?
    2. The stages of team development: forming, storming, norming, performing and adjourning
    3. Leading and maintaining effective, productive teams
    4. Evaluate team progress and coach team members as necessary
  3. Building Relationships
    1. How individual differences affect your ability to lead
    2. Identify your motivational patterns using the Strength Deployment Inventory (SDI®)
    3. How to be more influential by understanding motivational patterns
    4. Using an understanding of individual differences to help you manage conflict more effectively
  4. Ethics and Leadership
    1. Define ethics and the link between ethics and trust
    2. The role of ethical behaviour and leadership
    3. The difference between personal and organisational ethics
    4. Discuss the effect of the triple constraint on ethics
  5. Negotiating Conflict
    1. Major sources of conflict on project teams
    2. The five modes of handling conflict: forcing, smoothing, withdrawing, compromising and problem solving
    3. The difference between 'competitive' negotiation and 'collaborative' negotiation
    4. Conflict scenarios and strategies for initiating conflict resolution
    5. Power bases used in typical organisations
    6. How to plan and conduct collaborative negotiation
  6. Leading Change
    1. Your role in a changing organisation
    2. Predictable stages of adjusting to change
    3. Appropriate leadership strategies for each stage
    4. Developing a change management plan

What will I learn?

  • Better lead project teams through more effective communication
  • Identify motivational value systems to improve productivity and co-operation
  • Recognise the role of business and personal ethics in leadership
  • Describe predictable change stages and identify appropriate leadership strategies for each stage
  • Utilise a powerful four-stage collaborative negotiation process
  • Create a Leadership Development Plan to implement when you return to work

Is this course for me?

This course is suitable for Project Managers who want to improve their leadership skills, motivational skills and communication skills.

What is included in the price?

All Digital Course Materials

Lunch, snacks, and refreshments on all course days

Online tools and templates

Individual training consultation before and after the course

Does this course help me towards certification/accreditation?

At the end of the course all delegates will receive a certificate. This course is also eligible if you aim to achieve an Associate’s or Master’s Certificate from George Washington University. Learn more.

Available as customised in-house training

Let us bring our classes to you! Our in-house training are ideal for groups of 10 or more people. We can provide Off-the-shelf training in the form of our classic courses, or we can provide bespoke training, tailored to your organisational goals and objectives.

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