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Business Analyse

Eliciting and Managing Requirements


Das Training war sehr gut. Der Trainer hat das eher trockene Thema sehr gut rübergebracht und mit seinen Erfahrungen bereichert. Dadurch war der Kurs sehr kurzweilig. Die Unterlagen sind gut.

Cochlear Deutschland GmbH & Co KG

Learned things which I’ll use in my work – such as requirements and work flow. This course helped me understand how to organise and do my work more efficiently. Thank you.

Business Analyst, Hansabank

This course was exactly the starting point I needed to help me to take on new responsibilities. I’m recommending it to my colleagues as soon as I get back to the office.

Senior Systems Analyst, Chemonics

Eliciting and Managing Requirements is designed for individuals responsible for doing just that—eliciting requirements from users and stakeholders and managing those requirements throughout solution development. The course looks at the processes around solution scope validation, collaborative elicitation, modelling the solution, documenting effective requirements, solution validation, requirements change management, and how to plan the work necessary to successfully drive the whole process.

After the scope of a solution to a business problem has been proposed and accepted, the work (typically project-based) of designing and developing that solution must commence. This course explores how the discipline of business analysis contributes to the work of a project, ensuring that the requirements of the solution being developed are fully elicited from, communicated to, and understood by all stakeholders involved. Additionally, the course discusses how business analysis in the context of a project ensures that the solution developed fulfills the intended scope as well as covers considerations for managing requirements (and changes to those requirements) throughout their effective lifecycle.

What topics will be covered in the course?

Validating Understanding of the Solution Scope
  • The origin of the scope
  • Aligning strategy and project work
  • Solution drivers
  • AS-IS modeling
  • Common scoping document
  • Validating the solution scope
Collaborative Elicitation and Analysis
  • Identifying and prioritizing stakeholders for elicitation
  • Elicitation techniques
    • Collaborative
    • Research
    • Experimental
  • Progressive elicitation
  • Diagnostic approach
  • Soft skills of elicitation
  • Developing requirements
Modeling the Solution
  • Modeling as part of elicitation
  • Standards in modeling
  • AS-IS vs TO-BE modeling
  • Context models
  • BPMN
  • UML
  • Use case and activity diagrams
  • Other BA models
Documenting and Communicating Good Requirements
  • The requirements repository
  • Guidelines for technical writing
  • Prioritization
  • Characteristics of effective requirements
  • Analyzing requirements
  • User stories
  • Traceability
  • Communicating requirements
Validating Requirements
  • Sources of Errors
  • Requirements impact on project risk
  • Choosing a validation approach
  • Common validation techniques
  • Validating various requirements
  • Managing consensus
Controlling Requirements
  • Reasons for requirements change
  • Requirements change management
  • Change request documentation
  • Impact analysis
  • Traceability matrix
  • Cost-benefit analysis
  • Risk analysis
  • The importance of stable requirements
Business Analysis Planning
  • The importance of planning
  • Factors in business analysis planning
  • Developing the requirements work plan

What will I learn?

  • Explain the critical role of business analysis with respect to requirements management
  • Validate solution scope
  • Use appropriate modeling techniques in requirements management work
  • Plan requirements elicitation and analysis to maximise efficiency and estimate the required effort
  • Determine the most appropriate techniques for eliciting requirements at different points in the analysis cycle
  • Analyse various kinds of requirements into complete, coherent, and organised requirements documentation
  • Build consensus in order to validate and finalise the requirements
  • Manage the requirements throughout the project lifecycle

Is this course for me?

A participant does not have to be a formally titled business analyst to benefit from Eliciting and Managing Requirements. Many formal project and program managers find themselves being asked to apply business analysis to project work to ensure that what is developed actually solves the problem it was intended to. Anyone responsible for delivering specific outcomes that meet business needs or solve problems can benefit from this course.

What is included in the price?

All Digital Course Materials

Lunch, snacks, and refreshments on all course days

Online tools and templates

Individual training consultation before and after the course

Does this course help me towards certification/accreditation?

At the end of the course you will get the chance to verify your level of knowledge in a test. You will receive a certificate upon successful participation. This course is also eligible if you aim to achieve an Associate’s or Master’s Certificate from George Washington University. Learn more.

Available as customised in-house training

Let us bring our classes to you! Our in-house training are ideal for groups of 10 or more people. We can provide Off-the-shelf training in the form of our classic courses, or we can provide bespoke training, tailored to your organisational goals and objectives.

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